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Make bug reporting less onerous, especially for committers using gmail (like me!!!) #12762
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From @demerphqCreated by @demerphqWe make it unnecessarily complicated to file bug reports on rt.perl.org, It seems ridiculous that I can close *every* bug in rt.perl.org if I perlbug is really old tech, and for people that use things like gmail IMO it is really silly to expect normal users to do this, and seriously I really think we should generally fix this, so that all users can file But even if we decide that this is a step too far for the general public Frankly this just pisses me off. This state of affairs has persisted for far Perl Info
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From alex.hartmaier@gmail.comOn Fri, Feb 8, 2013 at 5:25 AM, yves orton <perlbug-followup@perl.org>wrote:
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The RT System itself - Status changed from 'new' to 'open' |
From @LeontOn Fri, Feb 8, 2013 at 5:25 AM, yves orton <perlbug-followup@perl.org> wrote:
That's pretty much my workflow too.
Yes please.
I agree. Leon |
From castaway@desert-island.me.ukOn Fri, 08 Feb 2013 04:25:53 -0000, yves orton <perlbug-followup@perl.org>
I've just done one of these. By "half the stuff" I assume you mean the top
I do agree, especially if you don't run a local SMTP (and I do, but I
This would require work on the RT instance I assume?
After a bit of random thinking, I came up with a (probably) easier to So the idea is: All you then have to do is a short review and hit send. perlbug could even I'm also tempted to support adding file attachments. Jess |
From trs@bestpractical.comOn 02/08/2013 06:06 AM, Jess Robinson wrote:
There are a number of existing ways to create tickets from outside RT.
For committers and patch writers, don't bother adding this to perlbug: Thomas |
From @demerphqOn 8 February 2013 18:03, Thomas Sibley <trs@bestpractical.com> wrote:
Just to be clear, what I really want is the ability to create the
Ah, that is interesting, it would make things a little easier for sure. Thanks. But please, if you know how to enable rt.perl.org to allow people who I am responsible enough to enter the required meta-data, and IMO cheers, -- |
From trs@bestpractical.comOn 02/08/2013 09:22 AM, demerphq wrote:
This is not a technical problem, but an rt.perl.org and p5p policy It is quite possible to give only committers access to create tickets on
Other projects generally stall/reject tickets if they're reported This strategy lets tickets be opened more freely, but still allows for Thomas |
From @demerphqOn 8 February 2013 18:29, Thomas Sibley <trs@bestpractical.com> wrote:
Thanks, thats exactly what I expected and wanted to know. I was asking so I would know if it should be trivial for the
From my point of view as a committer it would make things a lot
Sure, and as a committer I know exactly what needs to be in a ticket
For the kinds of things I need to report about the only useful thing Thanks for your explanations, cheers, -- |
From @bulk88On Fri Feb 08 09:22:51 2013, demerphq wrote:
So what happens to people who can't close tickets? perlbug and copy pasting?
You can send an email without perlbug data to Perl RT and if you pass perlbug should be fixed to either understand modern smtp directly (most -- |
From @rjbs* demerphq <demerphq@gmail.com> [2013-02-08T12:38:06]
Also, it's one that I'd like to fix, absolutely. Right now, Best Practical is working on upgrading rt.perl.org to a modern RT I asked about enabling users to create tickets some time ago, and the answer Making it possible for *at least* committers to create tickets w/o using I also want to improve the situation for non-committers. The key issue is One thing we've talked about in the past is having `perlbug` able to open up a In the end, for now, you can simply send mail to perlbug@perl.org. Make sure -- |
From @demerphqOn 8 February 2013 19:13, bulk88 via RT <perlbug-followup@perl.org> wrote:
Preferably they could do the same as a committer, my point of
Indeed. And as I recall in the win32 world having a local SMTP server cheers, -- |
From @demerphqOn 8 February 2013 19:23, Ricardo Signes <perl.p5p@rjbs.manxome.org> wrote:
Great. Thanks.
That sounds very promising.
Ah, ok. Thanks, it makes it a little less frustrating to know the cause.
Sounds all good.
Ah, that is very useful advice. Thanks. Yves -- |
From @ap* yves orton <perlbug-followup@perl.org> [2013-02-08 05:30]:
Maybe there should be a utility that just spits out a report template |
From @jkeenanOn Thu Feb 07 20:25:53 2013, demerphq wrote:
This very old RT ticket, |
Migrated from rt.perl.org#116685 (status was 'open')
Searchable as RT116685$
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