Search for tickets by entering id numbers, subject words "in quotes", queues by name, Owners by username, Requestors by email address, and ticket statuses. Searching for @domainname.com will return tickets with requestors from that domain.
Any word not recognized by RT is searched for in ticket subjects.
Entering initial, active, inactive, or any limits results to tickets with one of the respective types of statuses. Any individual status name limits results to just the statuses named.
Unless you specify a specific status, only tickets with active statuses (new, open, stalled) are searched.
Start the search term with the name of a supported field followed by a colon, as in queue:"Example Queue" and owner:firstname.lastname@example.org, to explicitly specify the search type.
CFs may be searched using a similar syntax as above with cf.Name:value.
For the full power of RT's searches, please visit the search builder interface.
This service is sponsored and maintained by
Best Practical Solutions and runs on
For issues related to this RT instance (aka "perlbug"), please contact perlbug-admin at perl.org
Time to display: 0.064977
»|« RT 4.0.24 Copyright 1996-2014 Best Practical Solutions, LLC.